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新编营业员英语
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§附录1 中外节日术语
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新编营业员英语
§附录1 中外节日术语
章节列表
§No1.Approaching the Customer 招呼顾客
§No2.Presenting the merchandise 向顾客展示商品
§No3.Recommending the merchandise 推销商品
§No4.Asking about sice 询问尺寸大小
§No5.Asking about colour 询问颜色
§No6.Trying on（out）the merchandise 试穿（试用）商品
§No7.Meeting or Answering Objections 对顾客的疑虑给予答复
§No8.Giving the Price 说明价格
§No9.Bargaining 过价还价
§No10.Charging 收付款
§No11.Packing 包装
§No12.Suggesting Additional merchandise建议另买其它商品
§No13.Chosing the sale 结束买卖
§No14.Being out of stock 缺货
§No15.Having Something Made to Measure定做
§No16.Having Something Delivered 送货
§No17.Handing Complaints 对顾客抱怨进行妥善处理
§No1.Conversational English for Common Use售货员常用会话英语
§No2.Conversational English for Business营业会话英语
§No3.Conversational English for Specialty Store专卖店会话英语
§No1.Jewels,Cosmetics & Costumes 珠宝、化妆品和服装
§No2.Furniture,Sationery & Cutlery 家具、文具和餐具
§No3.Electrical Appliances,Hardware\ & Clocks and Watches电器、五金和钟表
§No4.Materials,Wines and Tobacco & Glasses布料、烟酒和眼镜
§No5.Musical instrument,Records,photo Dereloping processing &Beauty parlour 乐器唱片、摄影冲印和美发美容
§NO6.Books newspapers mogazines & tours图书报纸杂志和旅行
§No7.Computers cars Banks & Insurance 电脑汽车和银行保险
§No8.Ordinary Necessaries pharmacelltecals, crystal & Glassware日用杂化药品水晶及玻璃制品
§No9.General （Food） Fast Food Fnozen Food & sea Food一般食品速食，冷冻食品和海产品
§No1.AT the Foodstuff Department 在食品部
§No2.At the Daily Nelessites and csometics Department在日用化妆品部
§No3.At the Foot Wear & Hat Departnent在鞋袜帽部
§No4.At the Clothing Department 在服务部
§No5.At the cloth Department 在布匹部
§No6.At the Recreation and Sports Dept 在休闲用品部
§No7.At the office Appliances Department在办公用品部
§No8.At the Household Electric Equipment Department在家用电器部
§附录1 中外节日术语
§附录2 颜色词汇
§附录3 分类商品名称及常用商业术语
